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Meet The Speakers

CASSI CHANDLER

CEO, Vigeo Alliance, Former Bank of America & FBI Special Agent

Bill McNulty

Operating Partner, Capital One Ventures

Dan Smith

EVP, Head of Regulatory Affairs, Consumer Bankers Association

Federico Berruti

Partner at McKinsey & Company; Leader in Digital Service Operations and Automation for FIs

Shep Hyken

Chief Amazement Officer, Shepard Presentations 

Sriniketh Chakravarthi

SVP & Head of BFSI & Enterprise Alliances, Tech Mahindra

Gerardo Mejia

Head of Global Collections & Recoveries, American Express

Piyush Sharma

Associate Partner at McKinsey & Company

SANJAY GUPTA

VP, Global Head of Products and Corporate Development, Mitek

ANNA HRUSHKA

Reporter, Banking Dive

ZVIKI BEN ISHAY

CEO & Co-Founder,  Lightico

Einav Itamar

CEO & Co-Founder, Voca

Ruby Hinchliffe

Fintech Futures

Alex Jimenez

Chief Strategy Officer at Extractable & Former Chair of the CBA Digital Channel Committee

ELAD HOFFMAN

Vice President, Product, Voca

Rich Corriss

Director of Customer Success, Lightico & Former VP, JP Morgan Chase

Jake Levant

Forbes Contributor, Tech Adviser & VP Communications, Lightico

Avi Lousky

Banking Technology Expert & VP Product Management, Lightico 

Gaby Young

Summit Host

Agenda

Welcome
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Welcome & Opening Remarks
Gaby Young, Summit Host
Session 1
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Consumer Temperature Check: What are Consumers Looking for in Banking Today
Jake Levant, Forbes Contributor, Tech Adviser & VP Communications, Lightico
Session 2
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Identity Theft: Do you have a twin you don’t know about? It’s called a synthetic identity.
Sanjay Gupta, VP Global Head of Products and Corporate Development, Mitek
Session 3
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Expert Panel: The Unexpected Catalyst: How COVID Digitized Banking at Warp Speed
Piyush Sharma, Shep Hyken, Gerardo Mejia, Rich Corriss, Moderated by Anna Hrushka
Session 4
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Fireside Chat: Combating Fraud in Banking: An FBI Special Agent's Game Plan
Cassi Chandler, Former Vice President Bank of America & FBI Special Agent
Session 5
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Digital Banking Innovation Showcase
Lightico | Mitek | Voca
Session 6
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Expert Panel: AI, ML & Innovation to Improve Customer Experience
Bill McNulty, Federico Berruti, Sriniketh Chakravarthi, Sanjay Gupta, Avi Lousky, Elad Hoffman Moderated by: Ruby Hinchcliffe
Session 7
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Live Q&A: Banking in 2021 - The Future of Consumer Banking
Cassi Chandler, Alex Jimenez, Dan Smith, Zviki Ben Ishay, Einav Itamar

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