---
title: "Covid-19 Report: Consumers Demand A New Digital Banking Normal"
description: "Read the full Covid-19 survey report: Consumers Demand A New Digital Banking Normal Hosted by CBA"
image: https://info.lightico.com/hubfs/Banking-Report-May-2020-1.jpg
---

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# Covid-19 Report: Consumers Demand A New Digital Banking Normal

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Do customers even want to go back to a reality where “business as usual” means long lines, bounded banking hours, and physical paperwork?  The answer, as this report will show, is a resounding “no.”

A survey of 1,028 Americans conducted in mid-May underscores the impact COVID-19 is having on the banking and FIS industry.

**In this report you’ll discover:**

- Up-to-date consumer sentiment and Corona's impact
- New banking customer expectations
- New opportunities in banking
- What to digitize right now

 

![](https://info.lightico.com/hubfs/State-of-Digital-Lending-in-Auto-Finance-2020-SM-1.jpg) ![](https://info.lightico.com/hubfs/State-of-Digital-Lending-in-Auto-Finance-2020-SM-5%20(1).jpg)

Fill out the form below to access the free report.

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