Do customers even want to go back to a reality where “business as usual” means long lines, bounded banking hours, and physical paperwork?  The answer, as this report will show, is a resounding “no.”

A survey of 1,028 Americans conducted in mid-May underscores the impact COVID-19 is having on the banking and FIS industry.

In this report you’ll discover:

• Up-to-date consumer sentiment and Corona's impact
• New banking customer expectations
• New opportunities in banking
• What to digitize right now